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EPO Patent Publication: Machine Learning for Marketing Automation

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Published March 11th, 2026
Detected March 26th, 2026
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Summary

The European Patent Office has published patent application EP4348525A1 concerning a machine learning aided automatic taxonomy for marketing automation and customer relationship management systems. The patent was filed by 6Sense Insights, Inc. and lists Rohit Kewalramani and Justin Chien as inventors.

What changed

The European Patent Office (EPO) has published patent application EP4348525A1, detailing a system for machine learning aided automatic taxonomy generation specifically for marketing automation and customer relationship management (CRM) systems. The application, filed by 6Sense Insights, Inc., focuses on enhancing the classification and organization of data within these marketing technology platforms.

This publication represents the granting of a patent, not a regulatory rule or guidance. While it may influence technological development and business practices in the marketing technology sector, it does not impose direct compliance obligations on regulated entities. Companies operating in marketing automation or CRM may find the patented technology relevant to their product development or competitive landscape.

Source document (simplified)

← EPO Patent Bulletin

MACHINE LEARNING AIDED AUTOMATIC TAXONOMY FOR MARKETING AUTOMATION AND CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS

Publication EP4348525A1 Kind: A1 Mar 11, 2026

Applicants

6Sense Insights, Inc.

Inventors

KEWALRAMANI, Rohit, CHIEN, Justin

IPC Classifications

G06F 16/353 20250101AFI20250320BHEP G06N 20/00 20190101ALI20250320BHEP G06N 3/04 20230101ALI20250320BHEP G06N 3/08 20230101ALI20250320BHEP G06Q 30/016 20230101ALI20250320BHEP

Designated States

AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR

View original document →

Classification

Agency
EPO
Published
March 11th, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor
Document ID
EP4348525A1

Who this affects

Applies to
Technology companies
Industry sector
5112 Software & Technology
Activity scope
Marketing Automation Customer Relationship Management
Geographic scope
European Union EU

Taxonomy

Primary area
Artificial Intelligence
Operational domain
IT Security
Topics
Marketing Automation Customer Relationship Management

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