HKMA Scam Alert Related to Banks
Summary
The Hong Kong Monetary Authority (HKMA) has issued a scam alert regarding fraudulent websites and phishing attempts targeting bank customers. The alert specifically mentions OCBC Bank (Hong Kong) Limited and advises the public on how to protect themselves and report suspicious activity.
What changed
The Hong Kong Monetary Authority (HKMA) has issued a scam alert to the public, highlighting a fraudulent website and internet banking login screen scam reported by OCBC Bank (Hong Kong) Limited. This notice serves to inform consumers about ongoing fraudulent activities targeting bank customers and to reinforce security advice.
The HKMA reminds the public that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information via such means. Individuals who have fallen victim to these scams are advised to contact the relevant bank immediately and report the incident to the Hong Kong Police Force. This alert is part of the HKMA's ongoing efforts to protect consumers from financial fraud.
What to do next
- Review HKMA scam alert for OCBC Bank (Hong Kong) Limited.
- Reinforce internal communication to staff regarding common scam tactics targeting bank customers.
- Advise customers to be vigilant against phishing attempts and fraudulent websites.
Source document (simplified)
Scam alert related to banks
Press Releases
16 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlink to the press release is available on the HKMA website.
| Bank | Type of Scam |
| --- | --- |
| OCBC Bank (Hong Kong) Limited | Fraudulent website and internet banking login screen |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
16 March 2026
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