HKMA Alerts Public to Bank Scams and Fraudulent Websites
Summary
The Hong Kong Monetary Authority (HKMA) has issued a scam alert regarding fraudulent websites and other scams targeting customers of several banks. The alert provides a list of affected banks and advises the public on how to protect themselves and report suspicious activity.
What changed
The Hong Kong Monetary Authority (HKMA) has issued a public alert concerning fraudulent websites, internet banking login screens, phishing emails, and other scams targeting customers of specific banks, including The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, OCBC Bank (Hong Kong), and Bank of China (Hong Kong). The alert details the types of scams reported and reiterates the HKMA's advice that banks will not solicit sensitive information or send SMS/emails with embedded hyperlinks for transaction purposes.
Members of the public who believe they have fallen victim to these scams are advised to contact the relevant bank immediately and report the incident to the Hong Kong Police Force. This notice serves to raise public awareness and encourage vigilance against financial fraud targeting bank customers.
What to do next
- Advise customers to be vigilant against fraudulent websites and phishing attempts.
- Report any suspicious activity or potential victimhood to the relevant bank and the Hong Kong Police Force.
Source document (simplified)
Scam alert related to banks
Press Releases
25 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
| --- | --- |
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
| OCBC Bank (Hong Kong) Limited | Fraudulent websites and internet banking login screens |
| Bank of China (Hong Kong) Limited | Fraudulent websites and internet banking login screens |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
25 March 2026
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