HKMA Alerts Public to Bank Scams and Fraudulent Websites
Summary
The Hong Kong Monetary Authority (HKMA) has alerted the public to fraudulent websites and scams targeting customers of several banks. The alert lists specific banks that have reported such incidents and reminds the public of common scam tactics and how to protect themselves.
What changed
The Hong Kong Monetary Authority (HKMA) issued a public alert regarding fraudulent websites and scams affecting several banks, including The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, Fubon Bank, and DBS Bank (Hong Kong). The alert details that these scams involve fraudulent websites, internet banking login screens, phishing emails, and other deceptive practices.
The HKMA advises the public to be vigilant and reminds them that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information like login passwords or One-Time Passwords. Individuals who have fallen victim to these scams are urged to contact the relevant bank immediately and report the incident to the Hong Kong Police Force. This notice serves as a consumer protection measure to prevent financial losses due to online fraud.
What to do next
- Review bank communications for suspicious links or requests for sensitive information.
- Report any suspected fraudulent activity to the relevant bank and the Hong Kong Police Force.
Archived snapshot
Mar 24, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Scam alert related to banks
Press Releases
24 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
|---|---|
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
| Fubon Bank (Hong Kong) Limited | Fraudulent website and internet banking login screen |
| DBS Bank (Hong Kong) Limited | Fraudulent website and internet banking login screen |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
24 March 2026
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