HKMA Alerts Public to Bank Scam Press Releases
Summary
The Hong Kong Monetary Authority (HKMA) has issued a scam alert regarding fraudulent websites and phishing attempts targeting customers of several banks. The alert directs the public to specific press releases from affected banks and advises on how to report suspicious activity.
What changed
The Hong Kong Monetary Authority (HKMA) has issued a public alert concerning fraudulent websites and phishing scams that impersonate The Bank of East Asia, Limited, Shanghai Commercial Bank Limited, and Chong Hing Bank Limited. The alert highlights that these scams involve fraudulent websites and internet banking login screens, and directs the public to specific bank press releases for details.
Members of the public are reminded by the HKMA not to share sensitive information like login passwords or One-Time Passwords via SMS, email, or phone, and to be wary of links embedded in communications. Individuals who have fallen victim to these scams should contact the relevant bank immediately and report the incident to the Hong Kong Police Force.
What to do next
- Review bank press releases for details on specific scams.
- Report any suspicious activity or potential victimhood to the relevant bank and the Hong Kong Police Force.
Source document (simplified)
Scam alert related to banks
Press Releases
20 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
| --- | --- |
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
20 March 2026
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