User Recognition Based User Experience Platform
Summary
The USPTO granted patent US12602706B2 to Capital One Services, LLC on April 14, 2026. The patent covers a user recognition system that uses camera devices to identify individuals, retrieves associated user data based on prior activity, and delivers personalized content to user devices based on physical location matching between cameras and mobile devices. The patent contains 20 claims and was filed on November 2, 2023.
What changed
The USPTO granted Capital One Services, LLC a patent for a user recognition system that captures images via camera devices, identifies users using biometric recognition, retrieves historical activity data linked to user identifiers, and delivers personalized content based on physical location proximity between camera devices and user mobile devices.
Financial institutions and technology companies developing facial recognition, biometric authentication, or location-based customer experience systems should review this patent for potential licensing implications or design-around considerations. Patent grants create enforceable intellectual property rights but do not impose regulatory compliance obligations on third parties.
Archived snapshot
Apr 17, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
User recognition based user experience platform
Grant US12602706B2 Kind: B2 Apr 14, 2026
Assignee
Capital One Services, LLC
Inventors
Polerio Babao, Natalie Cherco, Kayne Kantorowicz, Christina Garcia, Steven Gliniewicz, Arindam Chakraborty
Abstract
A device may receive, from a camera device, an image that includes a person. The device may provide the image to a user recognition device and receive, from the user recognition device, a user identifier based on the person included in the image. In addition, the device may obtain user data based on the user identifier, the user data relating to prior activity relating to the person associated with the user identifier. The device may identify a user device based on a first physical location associated with the camera device and a second physical location associated with the user device, and provide the user data to the user device.
CPC Classifications
G06Q 30/0224 G06Q 30/0255 G06Q 30/0267 G06Q 30/0281 G06Q 30/0254 G06Q 10/067 G06Q 30/0246 G06Q 30/02 G06Q 30/0207 G06V 40/172
Filing Date
2023-11-02
Application No.
18500318
Claims
20
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