Urquia v. Neal - Dissenting Opinion on UM Statute Application
Summary
A dissenting opinion in the Urquia v. Neal case argues against the trial court's interpretation of Tennessee's uninsured motorist (UM) statute. The dissent contends that the statute's plain language, specifically section (d), should have been applied based on the process server's notation of 'NOT TO BE FOUND AFTER DILIGENT SEARCH AND INQUIRY,' rather than requiring further action or reissuance of summons.
What changed
This document is a dissenting opinion from the Tennessee Court of Appeals in the case of Urquia v. Neal. The dissenting judge disagrees with the majority and the trial court's application of Tennessee Code Annotated section 56-17-1206, the uninsured motorist (UM) statute. The core of the disagreement lies in the interpretation of section (d) of the statute, which addresses situations where service of process on an uninsured motorist is returned as 'No t to be found.' The dissent argues that the statute's plain language was automatically triggered by the process server's notation on the summons, and that the trial court and majority improperly imposed additional burdens not prescribed by the statute by focusing on section (e) and the possibility of reissuing summons.
While this is a judicial opinion and not a regulatory rule, it highlights a potential area of dispute regarding the interpretation of insurance statutes. Insurers operating in Tennessee should be aware of this dissenting view, as it suggests a stricter interpretation of UM statute requirements for service of process. The dissent emphasizes that the legislature did not intend to impose extra duties on policyholders seeking coverage when the statutory conditions for proceeding against the insurer are met. This could impact how insurers handle claims and service of process in similar uninsured motorist cases, potentially leading to disputes over coverage if they do not strictly adhere to the plain language of the statute as interpreted by the dissent.
What to do next
- Review Tennessee Code Annotated section 56-17-1206 for interpretation nuances highlighted in the dissent.
- Assess current internal procedures for handling uninsured motorist claims and service of process returns marked 'Not to be found'.
Source document (simplified)
IN THE COURT OF APPEALS OF TENNESSEE AT JACKSON Nove mber 18, 2025 Session KIMBERLY P. URQUIA v. ERIC D. NEAL Appeal from the Circuit Court for Shelby County No. CT-4579-22 Cedrick D. Wooten, Judge ___________________________________ No. W2024-01842- COA -R3-CV ___________________________________ V ALERIE L. S MITH, J., dissenting. I agree with the underlying facts of this dispute as stated in the majority opinion. I disagree with the trial court and the majority in their application of Ten nessee Code Annotated section 56-17-1206 (“UM statute”). My disagreement is two- fold. First, the trial court should not have looked any further than the plain language of section (d) of the UM statut e. Second, al though I would hold secti on (e) of the UM statute inapplicable here, I also take issue with the trial court’s findings that led to its grant of summary judgment under section (e). 1. The plain language of the UM statute triggers coverage here. In my view, section (d) of the UM statute was automatically triggered by the stamp on the summons, which unequivocally and without dispute states “ NOT TO BE FOUND AFTER DILIGENT SEARCH AND INQUIRY. ” The pertinent section of the UM statute at issue states: (d) In the event that service of process against the uninsured motorist, which was issued to the motorist ’ s last known address, is returned by the sheriff or other process server marked, “ No t to be found in my county,” or words to that effect, or if service of process is being made upon t he secretary of state for a nonresident uninsured motorist and the registered notice to the last known address is returned without service on the uninsured motorist, the service of pr ocess against the uninsured motorist carrier, pursuant to th is section, s hall be sufficient for the court to require the insurer to proceed as if it is the only defendant in the case. Tenn. Code Ann. § 56-17-1206 (d) (emphasis added). The crux of the argument by the Appellee, the uninsured motorist carrier, is that the ir duty under the statute is not triggered 02/27/2026
because notations were made on the summons by the process server that ma ke section (d) inapplicable and that section (e) is then the applicable section. By agreeing with the uninsured mo torist carrier, t he trial court and the majority opinion impose a burden on the insurance company’s customers that is not prescribed by the UM statute. While it might be customary to reissue an alias summons, I disagree with the majority ’s presumption that the legislature i ntended to impose a duty on drivers who have been in a collision with an uninsured motorists to interpret stray comments written on a summons. Here the return ed summons includes a notation that “he is not to be found in this County after diligent search and inquiry for the following reason(s): avoiding service/ said he would not cooperate.” However, in this case, we are left with many questions. How are we to know how and from whom the process s erver obtained this information? Further, had the legislature intended to require the reissuance of a summons for an insured to avail themselves of their own coverage —it would have incl uded that language in its revision s of the statute. See BellSouth Tel ecommunications, Inc. v. Greer, 972 S.W.2d 663, 673 (Tenn. Ct. App. 1997) (“W hen approaching statutory text, courts must also presume that the legislature says in a statute what it means and means in a statute what it says there. ”) (citations omitted). Counsel for both sides correctly stated in oral argument before the trial court and this C ourt that there is no case directly on point, and the maj ority also finds none. However, difficulty pinning down an uninsured motorist is not a new concept. This ver y situation was addressed in the December 2025 update of Tennessee Automobile Liability Insurance. Paul Campbell III, Tenn. Automobile Liab. Ins. § 16:5, Missing or “hit- and -hide” M otorists (2025-2026 ed.) The update noted that t he concept of a “hit - and - hide” motorist is not a new one, stating: “… a problem developed with so - called “hit - and - hide” motorists, who evaded process or who simply disappeared.” Id. Prior to the amendment s to the UM statute, an uninsured motorist could be left out in the cold without available coverage. “It is now absolutely clear that T.C.A. § 56 -7- 1206(d) takes precedence over Tenn. R. Civ. P. 3, and that the plaintiff need not continue to attempt service on the tort- feasor, provided the initial effort w as properly issued to the last known address. ” Id. Si mply put, I would employ a plain reading of section (d) of the UM statute and end the analysis. However, i f we are to consider legislative intent, I believe that is clear from the existence of the st atute itself. There is nothing am biguous in section (d), and neither this Court nor the trial court need to look further than the statute itself to determine legislative intent. To impose the additional duty required by the trial court and the majority p laces a new and additional burden on an injured party seeking to avail themselves of their own uninsured mo torist coverage. It is the role of the G eneral Assembly to determine whether more may be asked of an injured party in this situation, not the trial court or this C ourt.
- Review of Summary Judgment. The majority opinion correctly recite s our standard of review on summary judgment. When reviewing this record and ma king my own “f resh determination of whether the requirements of Rule 56 of the Tennessee Rules of Civil Procedure have been satisfied,” I cannot agree with the majority. See Rye v. Women’s Care Ctr. Of Memphis, MPLLC, 477 S.W.3d 235,250 (Tenn. 2015). When “review[ing ] all the ev idence in the light mo st favorable to the nonmoving party and draw[ing] all reasonable inferences favoring the nonmoving party, ” I would reverse the trial court’s grant of summary judgment. See Martin v. Norfolk S. Ry. Co., 271 S.W.3d 76, 84 (Tenn. 2008). The portion of the appellate record related to the trial court ’ s grant of summary judgment consist s of the statement of undisputed facts. The only fact at issue here involves the notation made by the process server. The following is set forth in Appellant’s Response to Appellee’s Statement of Undisputed Facts: 5. On or about February 4, 2023, Plaintiff’ s original Summons to Defendant Neal was returned to the Court unserved, with the private process server certifying that the summons was not served because Defendant Neal was “avoiding service/ said he would not cooperate 9012627602.” Response: Denied and disputed. Plaintiff’s original service was returned ma rk ed “NOT TO BE FOUND AFTER DILIGENT SE ARCH AND INQUIRY”, as required for purposes of Tenn. Code. Ann §56 -7- 1206(d). (Exhibit C, p. 1). Upon motion for summary judgment by Appelle e, the trial court in its order state d that section (d) of the UM statute is “inapplicable to the matter at hand as Defendant Eric D. Neal was at his residence, he simply would not accept service.” The trial court’s order further states: The inapplicabi lity of T.C.A. § 56- 7-1206 (d) is further confirmed by section (e), which provides that “[i]n the event the uninsured’s (sic) motorist’s whereabouts is discovered during the pendency of the proceedings, an alias process may issue against the uninsured moto rist… the case may proceed ag ainst the uninsured motorist as if the motorist was served with process in the first instance.” When these two sections are read in conjunction, the intent is clear that section (d) is applicable for defendants who are not to b e found at their residence. As established, Defendant Neal was found at his residence, he simply refused to accept service[,] and no further attempts were made. The majority’s opinion hinges on the trial court’s finding that the named defendant was “fou nd” and evading service. Though I would hold th at whether the named defendant was eva ding service has no bearing on the ultimate analysis of the issue before us, I put
forth my disagreement with th e trial court’s finding for the sake of completeness. The trial court’s “ finding ” is supported by only the process server’s notation stating, “he is not to be found in this County after diligent search and inquiry for the following reason(s): avoiding service/ said he would not cooperate.” Again, we are left with questions. How are we to know how this information was obtained? Did a neighbor tell him? Was he thought to be at home and if so, why? Was he called on the phone by someone at the address and that is how the phone number appeared in the note? An e ndless number of scenarios could lead to the notation being made. T he notation on its own simply does not support the trial court’s factual determination that the named defendant was evading service, particularly when the court was “ required to review the evidence in the light most favorable to the nonmoving party and to draw all reasonable inferences favoring the nonmoving party.” Martin v. Norfolk S. Ry. Co., 271 S.W.3d 76, 84 (Tenn 2008). Indeed, a further review of the record re veals that at the mo tion hearing defense counsel stated “We don’t know who was in that house for sure. H e may have been in that house. H e may not have been.” Despite that statement and with only the process server’s notation, the trial court stated in h is oral ruling “They — they knew his whereabouts. And “[h]e’s evading service.” It is well settled that arguments made by counsel are not evidence Elliot v. Cobb, 320 S.W.3d 246, 250 (Tenn. 2010) (citation omitted). I do not argue that these statements are evidence, only that t hese statements by counsel and the trial judge highlight the lack of ev idence to support the trial court’s “ finding ” and ultimate ruling. Finally, I note that the majority opinion states that th e trial court’s “ finding ” that Defendant was at home was not challenged, and the only issue presented is whether Appellant fully complied with section (d) of the UM statute. R espectfully, whether the trial court was correct to skip past section (d) to section (e) is part and parcel of this analysis and in my view at issue in this appeal. I do not minimize the “finding” as suggested in the majority, but see the issue presented broadly enough to include its review. As stated above, even if the named defendant was evading service o f process, the UM statute was automatically triggered by the plain language contained in section (d). Conclusion Because my analysis would stop with section (d) of the UM statute as written, I would reverse the judgment of the trial court. I do not ag ree that the trial court’s finding that the named defendant was evading service is supported by the record. Therefore, I respectfully dissent. s/ Valerie L. Smith VALERIE L. SMITH, JUDGE
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