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Privacy Commissioner concludes Loblaw loyalty program investigation

The Privacy Commissioner of Canada has concluded an investigation into Loblaw's PC Optimum Loyalty Program. The investigation found that Loblaw failed to respond to deletion requests in a timely manner and retained purchase history after account deletion, violating privacy regulations. Loblaw has agreed to implement recommendations to improve its processes.

PIPEDA Investigation into Google Search Compliance

The Office of the Privacy Commissioner of Canada (OPC) has concluded its investigation into Google's search engine compliance with PIPEDA. The investigation found that Google's accuracy obligations do not extend to the underlying content of linked articles, but it must ensure personal information in search results is accurate.

Joint Investigation of TikTok by Canadian Privacy Commissioners

Canadian privacy commissioners have concluded a joint investigation into TikTok's collection, use, and disclosure of personal information, particularly concerning children. The findings address appropriate purposes for data handling and the validity of user consent for ad targeting and content personalization.

Staples Canada ULC Investigated for Privacy Practices on Resold Devices

The Office of the Privacy Commissioner of Canada investigated Staples Canada ULC regarding its Openbox program for resold electronic devices. The investigation found deficiencies in data wiping procedures and employee training, leading to recommendations for Staples to improve its practices within nine months.

Loblaw PC Optimum Data Retention Investigated Under PIPEDA

The Office of the Privacy Commissioner of Canada has concluded an investigation into Loblaw Companies Ltd.'s retention of PC Optimum loyalty program member data. The findings highlight the importance of ensuring anonymized data cannot be re-identified and that personal information is destroyed or anonymized when no longer necessary.