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Financial Ombudsman Service Sets Case Resolution Targets

The UK Financial Ombudsman Service has published its plans and budget for the 2026/27 financial year, setting a target to resolve 245,000 cases. The service is consulting on these ambitious targets, which include resolving over 80% of cases within six months.

Financial Ombudsman Service Warns of Investment and Employment Scams

The UK Financial Ombudsman Service has issued a warning regarding a rise in online investment and employment scams. In 2025, the service received over 31,300 fraud and scam complaints, with approximately 20,000 involving authorised payments to scammers.