HHS Settles HIPAA Breach Case with BST CPAs for $175,000
Summary
The U.S. Department of Health and Human Services (HHS) has settled a HIPAA breach case with BST & Co. CPAs, LLP for $175,000. The settlement resolves allegations that BST failed to conduct a risk analysis following a ransomware attack that impacted the protected health information of 170,000 individuals.
What changed
HHS's Office for Civil Rights (OCR) has entered into a resolution agreement with BST & Co. CPAs, LLP, a business associate, settling allegations of HIPAA violations for $175,000. The settlement stems from a ransomware attack discovered on December 7, 2019, which affected the protected health information (PHI) of 170,000 individuals associated with BST's client, Community Care Physicians. OCR's investigation indicated that BST failed to assess potential risks and vulnerabilities to electronic protected health information (ePHI) as required by the HIPAA Security Rule.
BST must pay the $175,000 settlement amount within 30 days of the agreement's effective date and comply with a Corrective Action Plan. This action underscores the importance of robust risk assessments and security measures for business associates handling PHI. Failure to comply with the HIPAA Rules can result in significant civil monetary penalties.
What to do next
- Review and update risk assessment procedures to ensure compliance with HIPAA Security Rule requirements.
- Implement a comprehensive security management process, including risk analysis and risk management.
- Ensure all business associates have appropriate safeguards and agreements in place to protect PHI.
Penalties
$175,000 settlement amount
Source document (simplified)
Page 1 of 12 RESOLUTION AGREEMENT I. Recitals 1. Parties. The Parties to this Resolution Agreement (“Agreement”) are: A. The United States Department of Health and Human Services, Office for Civil Rights (“HHS”), which enforces the Federal standards that govern the privacy of individually identifiable health information (45 C.F.R. Part 160 and Subparts A and E of Part 164, the “Privacy Rule”), the Federal standards that govern the security of electronic individually identifiable health information (45 C.F.R. Part 160 and Subparts A and C of Part 164, the “Security Rule”), and the Federal standards for notification in the case of breach of unsecured protected health information (45 C.F.R. Part 160 and Subparts A and D of 45 C.F.R. Part 164, the “Breach Notification Rule”). HHS has the authority to conduct compliance reviews and investigations of complaints alleging violations of the Privacy, Security, and Breach Notification Rules (the “HIPAA Rules”) by covered entities and business associates, and covered entities and business associates must cooperate with HHS compliance reviews and investigations. See 45 C.F.R. §§ 160.306(c), 160.308, and 160.310(b). B. BST & Co. CPAs, LLP (“BST”) is a business associate as defined at 45 C.F.R. § 160.103, and therefore is required to comply with the HIPAA Security Rules and certain provisions of the Privacy and Breach Notification Rules. BST provides certified public accounting services, business and asset valuations, forensic accounting services, and litigation support, among other services. BST receives financial information, that also contains protected health information, from Community Care Physicians (CCP), a covered entity, for the purposes of providing tax advice and preparing tax returns. HHS and BST shall together be referred to as “the Parties.” 2. Factual Background and Covered Conduct. OCR received a Breach Notification Report filed by BST on February 16, 2020. BST reported that on December 7, 2019, it discovered that part of its network was infected with ransomware, impacting the protected health information (PHI) of its covered entity client, Community Care Physicians. BST determined that the malware was on its network from December 4, 2019, to December 7, 2019, and was introduced by an unknown individual(s) outside the organization via a phishing email. BST reported that the breach affected the PHI of 170,000 individuals. HHS’s investigation indicated that the following conduct occurred (“Covered Conduct”): A. BST failed to assess the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic protected health information (ePHI) held by it as a business associate. See 45 C.F.R. § 164.308(a)(1)(ii)(A).
Page 2 of 12 3. No Admission. This Agreement is not an admission of liability by BST. 4. No Concession. This Agreement is not a concession by HHS that BST is not in violation of the HIPAA Rules and not liable for civil money penalties (“CMPs”). 5. Intention of Parties to Effect Resolution. This Agreement is intended to resolve HHS Transaction Number: 20-374270 and any potential violations of the HIPAA Rules related to the Covered Conduct associated with the breach investigation specified in paragraph I.2 of this Agreement. In consideration of the Parties’ interest in avoiding the uncertainty, burden, and expense of further investigation and formal proceedings, the Parties agree to resolve this matter according to the Terms and Conditions below. II. Terms and Conditions 6. Payment. HHS has agreed to accept, and BST has agreed to pay HHS, the amount of $175,000 (“Resolution Amount”). BST agrees to pay the Resolution Amount within 30 days of the Effective Date of this Agreement as defined in paragraph II.14 pursuant to written instructions to be provided by HHS. 7. Corrective Action Plan. BST has entered into and agrees to comply with the Corrective Action Plan (“CAP”), attached as Appendix A, which is incorporated into this Agreement by reference. If BST breaches the CAP and fails to cure the breach as set forth in the CAP, then BST will be in breach of this Agreement and HHS will not be subject to the Release set forth in paragraph II.8 of this Agreement. 8. Release by HHS. In consideration of and conditioned upon BST’s performance of its obligations under this Agreement, HHS releases BST from any actions it may have against BST under the HIPAA Rules arising out of or related to the Covered Conduct associated with the breach investigation identified in paragraph I.2.A of this Agreement. HHS does not release BST from, nor waive any rights, obligations, or causes of action other than those arising out of or related to the Covered Conduct associated with the breach investigation referred to in this paragraph. This release does not extend to actions that may be brought under section 1177 of the Social Security Act, 42 U.S.C. § 1320d-6. 9. Agreement by Released Parties. BST shall not contest the validity of its obligation to pay, nor the amount of, the Resolution Amount or any other obligations agreed to under this Agreement. BST waives all procedural rights granted under Section 1128A of the Social Security Act (42 U.S.C. § 1320a-7a) and 45 C.F.R. Part 160 Subpart E, and HHS claims collection regulations at 45 C.F.R. Part 30, including, but not limited to, notice, hearing, and appeal with respect to the Resolution Amount. 10. Binding on Successors. This Agreement is binding on BST and its successors, heirs, transferees, and assigns.
Page 3 of 12 11. Costs. Each Party to this Agreement shall bear its own legal and other costs incurred in connection with this matter, including the preparation and performance of this Agreement. 12. No Additional Releases. This Agreement is intended to be for the benefit of the Parties only, and by this instrument the Parties do not release any claims against or by any other person or entity. 13. Effect of Agreement. This Agreement constitutes the complete agreement between the Parties. All material representations, understandings, and promises of the Parties are contained in this Agreement. Any modifications to this Agreement shall be set forth in writing and signed by all Parties. 14. Execution of Agreement and Effective Date. The Agreement shall become effective (i.e., final and binding) upon the date of signing of this Agreement and the CAP by the last signatory (“Effective Date”). 15. Tolling of Statute of Limitations. Pursuant to 42 U.S.C. § 1320a-7a(c)(1), a CMP must be imposed within six (6) years from the date of the occurrence of the violation. To ensure that this six-year period does not expire during the term of this Agreement, BST agrees that the time between the Effective Date of this Agreement (as set forth in Paragraph 14) and the date the Agreement may be terminated by reason of BST’s breach, plus one-year thereafter, will not be included in calculating the six (6) year statute of limitations applicable to the violations which are the subject of this Agreement. BST waives and will not plead any statute of limitations, laches, or similar defenses to any administrative action relating to the Covered Conduct associated with the breach investigation identified in paragraph I.2 that is filed by HHS within the time period set forth above, except to the extent that such defenses would have been available had an administrative action been filed on the Effective Date of this Agreement. 16. Disclosure. HHS places no restriction on the publication of the Agreement. In addition, HHS may be required to disclose material related to this Agreement to any person upon request consistent with the applicable provisions of the Freedom of Information Act, 5 U.S.C. § 552, and its implementing regulations, 45 C.F.R. Part 5. 17. Execution in Counterparts. This Agreement may be executed in counterparts, each of which constitutes an original, and all of which shall constitute one and the same agreement. 18. Authorizations. The individual(s) signing this Agreement on behalf of BST represent and warrant that they are authorized by BST to execute this Agreement. The individual(s) signing this Agreement on behalf of HHS represent and warrant that they are signing this Agreement in their official capacities and that they are authorized to execute this Agreement.
Page 4 of 12 For BST & Co. CPAs, LLP REDACTED 4/17/2025 Date For the United States Department of Health and Human Services REDACTED 4/17/2025 Date
Page 5 of 12 APPENDIX A CORRECTIVE ACTION PLAN BETWEEN THE DEPARTMENT OF HEALTH AND HUMAN SERVICES AND BST & Co. CPAs, LLC I. Preamble BST & Co. CPAs, LLC (BST) hereby enters into this Corrective Action Plan (“CAP”) with the United States Department of Health and Human Services, Office for Civil Rights (“HHS”). Contemporaneously with this CAP, BST is entering into a Resolution Agreement (“Agreement”) with HHS, and this CAP is incorporated by reference into the Resolution Agreement as Appendix A. BST enters into this CAP as part of consideration for the release set forth in paragraph II.8 of the Agreement. II. Contact Persons and Submissions A. Contact Persons BST has identified the following individual as its authorized representative and contact person regarding the implementation of this CAP and for receipt and submission of notifications and reports: 10 British American Blvd. Latham, New York 12110 HHS has identified the following individual as its authorized representative and contact person with whom BST is to report information regarding the implementation of this CAP: Department of Health and Human Services 801 Market Street, Suite 9300 Philadelphia, PA 19107
Page 6 of 12 BST and HHS agree to promptly notify each other of any changes in the contact persons or the other information provided above. B. Proof of Submissions. Unless otherwise specified, all notifications and reports required by this CAP may be made by any means, including certified mail, overnight mail, or hand delivery, provided that there is proof that such notification was received. For purposes of this requirement, internal facsimile confirmation sheets do not constitute proof of receipt. III. Effective Date and Term of CAP The Effective Date for this CAP shall be calculated in accordance with paragraph II.14 of the Agreement (“Effective Date”). The period for compliance (“Compliance Term”) with the obligations assumed by BST under this CAP shall begin on the Effective Date of this CAP and end two (2) years from the Effective Date, unless HHS has notified BST under section VIII hereof of its determination that BST has breached this CAP. In the event of such a notification by HHS under section VIII hereof, the Compliance Term shall not end until HHS notifies BST that it has determined that the breach has been cured. After the Compliance Term ends, BST shall still be obligated to: (a) submit the final Annual Report as required by section VI; and (b) comply with the document retention requirement in section VII. IV. Time In computing any period of time prescribed or allowed by this CAP, all days referred to shall be calendar days. The day of the act, event, or default from which the designated period of time begins to run shall not be included. The last day of the period so computed shall be included, unless it is a Saturday, a Sunday, or a legal holiday, in which event the period runs until the end of the next day which is not one of the aforementioned days. V. Corrective Action Obligations BST agrees to the following: A. Conduct a Risk Analysis 1. BST shall conduct and complete an accurate, thorough, enterprise-wide analysis of security risks and vulnerabilities that incorporates all electronic equipment, data systems, programs and applications controlled, administered, owned, or shared by BST or its affiliates that are owned, controlled or managed by BST that contain, store, transmit or receive BST ePHI. As part of this process, BST shall include a complete inventory of all electronic equipment, data systems, off-site data storage facilities, and applications that contain or store ePHI which will then be incorporated in its Risk Analysis. 2. Within 60 days of the Effective Date, BST shall submit to HHS the scope and methodology by which it proposes to conduct the Risk Analysis. HHS shall notify BST whether the proposed scope and methodology is or is not consistent with 45 C.F.R. § 164.308 (a)(l)(ii)(A). BST shall provide the Risk Analysis, consistent with paragraph
Page 7 of 12 V.A. l, to HHS within 120 days of HHS’s approval of the scope and methodology described in paragraph V.A.2 for HHS’s review. 3. Upon submission by BST, HHS shall review and recommend changes to the aforementioned risk analysis within 60 days. If HHS requires revisions to the Risk Analysis, HHS shall provide BST with a detailed, written explanation of such required revisions and with comments and recommendations for BST to be able to prepare a revised Risk Analysis. Upon receiving HHS’s recommended changes, BST shall have forty-five (45) calendar days to submit a revised risk analysis. This process will continue until HHS provides final approval of the risk analysis. 4. BST shall annually conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of e-PHI held by BST, affiliates that are owned, controlled, or managed by BST, and document the security measures BST implemented or is implementing to sufficiently reduce the identified risks and vulnerabilities to a reasonable and appropriate level. Subsequent risk analyses and corresponding management plans shall be submitted for review by HHS in the same manner as described in this section until the conclusion of the CAP. Revisions to policies and procedures in this section shall be made pursuant to Section V.C.3 below. 5. BST shall review the Risk Analysis annually. BST shall also promptly update the Risk Analysis in response to environmental or operational changes affecting the security of ePHI. Following an update to the risk analysis, BST shall assess whether its existing security measures are sufficient to protect its electronic PHI, and revise its risk management plan, policies and procedures, and training materials, as needed. BST shall inform and submit evidence to HHS within 30 days of any revisions made to its risk analysis, risk management plan, policies and procedures, or training materials made in response to this annual review. B. Develop and Implement a Risk Management Plan 1. BST shall develop an enterprise-wide Risk Management Plan to address and mitigate any security risks and vulnerabilities identified in the Risk Analysis specified in section V.A.1. above. The Risk Management Plan shall include a process and timeline for BST’s implementation, evaluation, and revision of its risk remediation activities. 2. Within Sixty (60) days of HHS’s final approval of the Risk Analysis described in section V.A.1 above, BST shall submit a Risk Management Plan to HHS for HHS’s review and approval. HHS shall approve, or, if necessary, require revisions to BST’s Risk Management Plan. 3. Upon receiving HHS’s notice of required revisions, if any, BST shall have sixty (60) days to revise the Risk Management Plan accordingly and forward for review and approval. This process shall continue until HHS approves the Risk Management Plan. 4. Within sixty (60) days of HHS’s approval of the Risk Management Plan, BST shall finalize and officially adopt the Risk Management Plan in accordance with its applicable administrative procedures.
Page 8 of 12 C. Policies and Procedures 1. BST shall develop, maintain, and revise, as necessary, its written policies and procedures to comply with the Federal standards that govern the privacy and security of individually identifiable health information (45 C.F.R. Part 160 and Subparts A, C, and E of Part 164, the “Privacy Rule” and “Security Rule”). BST’s policies and procedures shall include, but not be limited to, the minimum content set forth in section V.E. 2. BST shall provide such policies and procedures to HHS within 60 calendar days of receipt of HHS’s approval of the risk management plan required by paragraph V.B above. 3. Upon receiving HHS’s notice of required revisions, if any, BST shall have 45 calendar days to revise the policies and procedures accordingly and provide the revised policies and procedures to HHS for review and approval. This process shall continue until HHS approves the policies and procedures. 4. Within 60 calendar days of HHS’s approval of the policies and procedures, BST shall implement such policies and procedures. D. Distribution of Policies and Procedures 1. Upon HHS’s approval of policies and procedures in Section V.C., BST shall distribute the approved policies and procedures to all members of the workforce who have access to PHI during BST’s reoccurring annual training or within 60 calendar days of HHS’ approval of such policies, whichever comes first. BST shall also distribute such policies and procedures to new workforce members whose job duties involve access to PHI within 30 days of their beginning service. 2. BST shall require, at the time of distribution of such policies and procedures, a signed written or electronic initial compliance certification from all workforce members stating that such workforce members have read, understand, and shall abide by such policies and procedures. 3. BST shall not provide access to PHI to any workforce member if that workforce member has not signed or provided the written or electronic certification required by paragraph 2 of this section. E. Minimum Content of the Policies and Procedures 1. The Policies and Procedures shall include, but not be limited to, measures to address the following: a. Any recommendations from BST’s risk management plan completed pursuant to section V.B. b. Information System Activity Review- 45 C.F.R. §164.308(a)(1)(ii)(D), including a process(es) for the regular review of all records of
Page 9 of 12 information system activity, such as audit logs, access reports, and security incident tracking reports, collected by USV and processes for evaluating when the collection of new or different records that need to be included in the review, including parameters for reviewing systems’ activity, the frequency of reviews, and procedures for documenting and reporting results of such reviews. c. Access Control- 45 C.F.R. §164.312(a)(1) implementing technical policies and procedures for electronic information systems that maintain electronic protected health information to allow access only to those persons or software programs that have been granted access rights as specified in 45 C.F.R. §164.308(a)(4). F. Training 1. Based on HHS’s final approval of BST’s policies and procedures as required by section V.C. of this CAP, BST shall augment its existing HIPAA and Security Training Program (“Training Program”). The Training Program shall include general instruction on compliance with BST’s HIPAA policies and procedures and will be provided to those workforce members to whom the policies and procedures apply, including all workforce members who have access to PHI. BST shall submit its proposed training materials on the policies and procedures to HHS for its review and approval. HHS shall approve, or, if necessary, require revisions to BST’s Training Program. 2. Upon receiving HHS’s notice of required revisions, if any, BST shall have sixty (60) days to revise the Training Program accordingly and forward to HHS for review and approval. This process shall continue until HHS approves the Training Program. 3. Within sixty (60) days after receiving HHS's final approval of the Training Program and at least every 12 months thereafter, BST shall provide training to all appropriate workforce members within thirty (30) days of their beginning of service and in accordance with BST’s applicable administrative procedures for training. 4. Each workforce member who is required to attend training shall certify, in electronic or written form, that he or she has received the training. The training certification shall specify the date training was received. All training materials shall be retained in compliance with Section VII of this CAP. 5. BST shall review the training at least annually, and where appropriate, update the training to reflect changes in Federal law or HHS guidance, any issues discovered during audits or reviews, and any other developments. G. Reportable Events 1. During the Compliance Term, BST shall, upon learning that a workforce member failed to comply with its risk analysis or the Privacy, Security or Breach Notification Rules (HIPAA Rules), promptly investigate the matter. If BST determines, after review and
Page 10 of 12 investigation, that a workforce member has failed to comply with its policies and procedures or the HIPAA Rules, BST shall immediately report the event to HHS. Such violations shall be known as Reportable Events. The report to HHS shall include the following: a. A complete description of the event, including the relevant facts, the persons involved, and the applicable provision(s) of BST’s Privacy, Security and Breach Notification policies and procedures implicated; and b. A description of the actions taken and any further steps BST plans to take to address the matter to mitigate any harm, and to prevent it from recurring, including application of any appropriate sanctions against workforce members who failed to comply with its HIPAA policies and procedures or the HIPAA Rules. 2. If no Reportable Events occur during the Compliance term, BST shall so inform HHS in the Annual Report as specified in Section VI below. VI. Implementation Report and Annual Reports A. Implementation Report. Within one hundred and twenty (120) days after the receipt of HHS’s approval of the Training Program required by Section V.F. above, BST shall submit a written report with the documentation described below to HHS summarizing the status of its implementation of this CAP for review and approval. The report, known as the “Implementation Report” shall include: 1. An attestation signed by an owner or officer of BST attesting that the risk analysis required by Section V of this CAP: (a) has been adopted; (b) is being implemented; and (c) has been distributed to all appropriate workforce members; 2. A copy of all training materials used for the training required by this CAP, a description of the training, including a summary of the topics covered, the length of the session(s) and a schedule of when the training session(s) were held; 3. An attestation signed by an owner or officer of BST attesting that all members of the workforce have completed the initial training required by this CAP and have executed the training certifications required by Section V.F.4; 4. An attestation signed by an owner or officer of BST listing all BST locations (including mailing addresses), the corresponding name under which each location is doing business, the corresponding phone numbers and fax numbers, and attesting that each location has complied with the obligations of this CAP; and 5. An attestation signed by an owner or officer of BST stating that he or she has reviewed the Implementation Report, has made a reasonable inquiry regarding its content and believes that, upon such inquiry, the information is accurate and truthful.
Page 11 of 12 B. Annual Reports. The one (1) year period beginning on the Effective Date and each subsequent one (1) year period during the course of the period of compliance obligations shall be referred to as “the Reporting Periods.” BST also shall submit to HHS Annual Reports with respect to the status of and findings regarding BST’s compliance with this CAP for each of the two Reporting Periods. BST shall submit each Annual Report to HHS no later than sixty (60) days after the end of each corresponding Reporting Period. The Annual Report shall include: 1. A schedule, topic outline, and copies of the training materials for the training programs attended in accordance with this CAP during the Reporting Period that is the subject of the report; 2. An attestation signed by an owner or officer of BST attesting that it is obtaining and maintaining written training certifications from all persons that require training that they received training pursuant to the requirements set forth in this CAP; 3. A summary of Reportable Events (defined in Section V.G.1) identified during the Reporting Period and the status of any corrective and preventative action relating to all such Reportable Events; 4. An attestation signed by an owner or officer of BST attesting that he or she has reviewed the Annual Report, has made a reasonable inquiry regarding its content and believes that, upon such inquiry, the information is accurate and truthful. VII. Document Retention BST shall maintain for inspection and copying, and shall provide to HHS upon request, all documents and records relating to compliance with this CAP for six (6) years from the Effective Date. VIII. Breach Provisions BST is expected to fully and timely comply with all provisions contained in this CAP. A. Timely Written Requests for Extensions BST may, in advance of any due date set forth in this CAP, submit a timely written request for an extension of time to perform any act required by this CAP. A “timely written request” is defined as a request in writing received by HHS at least five days prior to the date such an act is required or due to be performed. This requirement may be waived by HHS only. B. Notice of Breach of this CAP and Intent to Impose Civil Monetary Penalty. The parties agree that a breach of this CAP by BST constitutes a breach of the Agreement. Upon a determination by HHS that BST has breached this CAP, HHS may notify BST of: (1) BST’s breach; and (2) HHS’s intent to impose a CMP pursuant to 45 C.F.R. Part 160, or other remedies for the Covered Conduct associated with the compliance review set forth in paragraph I.2 of the Agreement and any other conduct that constitutes a violation of the HIPAA Privacy, Security, or Breach Notification Rules (“Notice of Breach and Intent to Impose CMP”).
- BST's Response. BST shall have thirty (30) days from the date of receipt of the Notice of Breach and Intent to Impose CMP to demonstrate to HHS's satisfaction that: 1. BST is in compliance with the obligations of the CAP that HHS cited as the basis for the breach; 2. The alleged breach has been cured; or 3. The alleged breach cannot be cured within the thirty (30) day period, but that: (a) BST has begun to take action to cure the breach; (b) BST is pursuing such action with due diligence; and (c) BST has provided to HHS a reasonable timetable for curing the breach. D. Imposition of CMP. If at the conclusion of the thirty (30) day period, BST fails to meet the requirements of Section VIII.C. of this CAP to HHS's satisfaction, HHS may proceed with the imposition of a CMP against BST pursuant to 45 C.F.R. Part 160 for any violations of the Covered Conduct associated with the compliance review set forth in paragraph I.2 of the Agreement and for any other act or failure to act that constitutes a violation of the HIP AA Rules. HHS shall notify BST in writing of its determination to proceed with the imposition of a CMP pursuant to 45 C.F.R. Part 160. For BST & Co. CP As, LLC REDACTED 4/17/2025 Date For United States Department of Health and Human Services REDACTED Page 12 of 12 Date 4/17/2025
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