FCA warns customers of unsuitable advice from HDH Investment Services

FCA News & Press Releases

Filed March 5th, 2026

Detected March 6th, 2026

Summary

The FCA has warned customers of HDH Investment Services Limited that the firm may have provided unsuitable financial advice. Restrictions were placed on HDH from January 20, 2026, preventing it from conducting regulated activities. Customers who believe they received unsuitable advice are advised to complain and seek advice from another authorised firm.

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What changed

The Financial Conduct Authority (FCA) has issued a warning to customers of HDH Investment Services Limited, expressing concern that the firm may have provided unsuitable financial advice. As of January 20, 2026, HDH Investment Services Limited has agreed to restrictions that prevent it from carrying out any regulated activities, including providing investment advice. The firm has also agreed to inform its customers about these restrictions.

Customers who believe they received unsuitable advice or are dissatisfied with the service from HDH are advised to lodge a complaint. They are also encouraged to seek financial advice from an FCA-authorised firm and to use the FCA Firm Checker to verify the authorisation status of any firm. The FCA also warns customers to be alert to potential scams, including recovery room scams, and to verify any unsolicited contact.

What to do next

Customers who received advice from HDH Investment Services Limited should review their situation and consider lodging a complaint.
Customers seeking new financial advice should use the FCA Firm Checker to find an authorised firm.
Be vigilant against potential recovery room scams and verify all unsolicited contact.

Penalties

Restrictions placed on HDH Investment Services Limited preventing it from carrying out all regulated activities.

Source document (simplified)

FCA warns customers of HDH Investment Services Limited

News stories First published:

05/03/2026

Last updated: 05/03/2026
We're concerned that HDH Investment Services Limited may have given unsuitable financial advice to some of its customers, potentially leading to financial loss.

We recently placed restrictions on HDH Investment Services Limited (HDH). From 20 January 2026, HDH agreed to stop carrying out all regulated activities. This now means the firm can't give investment advice.

HDH also agreed to write to all customers to explain what these restrictions mean for them.

What customers should do now

If you think you were given unsuitable advice, or you're unhappy with the service you received from HDH, you have the right to complain.

We know this news may be worrying. If you have concerns, you can use our contact form to get in touch.

If you're a customer of HDH and need financial advice, you should contact another FCA‑authorised financial adviser. You can find information on finding an adviser on MoneyHelper.

You can also use the FCA Firm Checker to make sure a firm is authorised and has permission to provide the services you're looking for.

Stay alert to scams

If you're a customer of HDH, you may be contacted directly by the firm. However, if you're unsure whether a call is genuine, end the call immediately and contact them using the details on Firm Checker.

You may also be contacted by the FCA. But if you're concerned about who you're speaking to, please do call us back on 0800 111 6768. Our team won't mind waiting for you to check. Find out more about how to spot fake FCA communications.

People are being increasingly targeted by recovery room scams. This includes where fraudsters approach investors who have been given unsuitable advice, offering to help them for an upfront fee.

Find out more about how to protect yourself from scams.

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