Sadra Hamilton v. Sewerage & Water Board of New Orleans - Employment Appeal
Summary
The Louisiana Court of Appeal affirmed a Civil Service Commission decision reinstating Sadra Hamilton after her termination for violating the workplace violence policy. The Board failed to meet its burden of proof for the termination.
What changed
The Louisiana Court of Appeal, Fourth Circuit, affirmed the decision of the Civil Service Commission to reinstate Sadra Hamilton, an employee of the Sewerage & Water Board of New Orleans, who was terminated for allegedly violating the workplace violence policy. The court found that the Commission's factual findings were not manifestly erroneous and that the Board failed to meet its burden of proof in demonstrating that Ms. Hamilton's actions warranted termination.
This ruling means Ms. Hamilton is reinstated with backpay and emoluments. For employers, this case highlights the importance of meeting the burden of proof in disciplinary actions, particularly concerning workplace violence policies, and the deference courts may give to Civil Service Commission findings. The decision implies that unsubstantiated claims or insufficient evidence can lead to the reversal of termination decisions.
What to do next
- Review internal workplace violence policies and disciplinary procedures for clarity and evidentiary requirements.
Source document (simplified)
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by Judge Rosemary Ledet](https://www.courtlistener.com/opinion/10806770/sadra-hamilton-v-sewerage-water-board-of-new-orleans/about:blank#o1)
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March 10, 2026 Get Citation Alerts Download PDF Add Note
Sadra Hamilton v. Sewerage & Water Board of New Orleans
Louisiana Court of Appeal
- Citations: None known
- Docket Number: 2025-CA-0640
- Judges: Judge Rosemary Ledet; Judge Dale N. Atkins; Judge Nakisha Ervin-Knott
Disposition: Affirmed
Disposition
Affirmed
Lead Opinion
by Judge Rosemary Ledet
SADRA HAMILTON * NO. 2025-CA-0640
VERSUS *
COURT OF APPEAL
SEWERAGE & WATER *
BOARD OF NEW ORLEANS FOURTH CIRCUIT
*
STATE OF LOUISIANA
APPEAL FROM
CITY CIVIL SERVICE COMMISSION ORLEANS
NO. 9573
Hearing Examiner Imtiaz A. Siddiqui
Judge Rosemary Ledet
(Court composed of Judge Rosemary Ledet, Judge Dale N. Atkins, Judge Nakisha
Ervin-Knott)
Russell B. Ramsey
RUSSELL B. RAMSEY, L.L.C.
7444 Boyce Dr.
Baton Rouge, LA 70809
COUNSEL FOR PLAINTIFF/APPELLEE
Ashley Ian Smith
ASSISTANT SPECIAL COUNSEL
SEWERAGE AND WATER BOARD OF NEW ORLEANS
625 St. Joseph Street, Room 201
New Orleans, LA 70165
COUNSEL FOR DEFENDANT/APPELLANT
AFFIRMED
March 10, 2026
RML
DNA
NEK
This appeal arises from the termination of Sadra Hamilton (“Ms. Hamilton”)
by the Sewerage and Water Board of New Orleans (“Board”), also known as the
Appointing Authority, for an alleged violation of its workplace violence policy.
Ms. Hamilton’s appeal was reviewed by the Civil Service Commission
(“Commission”), and she was reinstated with all backpay and emoluments. The
Board now appeals.
We find the Commission’s factual findings were not manifestly erroneous,
and its decision to reinstate Ms. Hamilton was not arbitrary or capricious, given the
Board failed to meet its burden of proof. The Commission’s decision is affirmed.
FACTUAL BACKGROUND AND PROCEDURAL HISTORY
Ms. Hamilton1 was employed as a supervisor in the Board’s billing
department on October 12, 2023, when Lanitra Neveaux (“Ms. Neveaux”), a
subordinate, probationary employee, aggressively approached Ms. Hamilton while
yelling expletives and insults. Ms. Neveaux was restrained from reaching Ms.
1 Ms. Hamilton was a permanent classified employee hired in 2011.
1
Hamilton by other co-workers. In response, Ms. Hamilton, the Board alleges,
picked up a pair of scissors and made “stabbing” motions towards Ms. Neveaux.
As a result, and based on the workplace violence prevention policy, the Board
terminated Ms. Hamilton effective March 8, 2024.
Ms. Hamilton appealed to the Commission. The Commission found the
Board failed to meet the burden of proof and reinstated Ms. Hamilton with
backpay and emoluments. The Board’s appeal followed.
STANDARD OF REVIEW
We previously outlined the review of Commission decisions as follows:
The CSC’s final decision is “subject to review on any question
of law or fact upon appeal to the court of appeal wherein the
commission is located.” LA. CONST., ART X, § 12(A). An appeal
from a final decision of the CSC, thus, is to this court. When a CSC
decision is appealed to this court, the applicable standard of review is
as follows:
• Appellate courts review civil service cases applying a
mixed standard of review, depending on the nature of the
issue being addressed. Pitre v. Dep’t of Fire, 21-0632, p.
7 (La. App. 4 Cir. 4/20/22), 338 So.3d 70, 75 (citing
Russell v. Mosquito Control Bd., 06-0346, pp. 7-8 (La.
App. 4 Cir. 9/27/06), 941 So.2d 634, 639-40).
• On factual issues, deference should be given to the
CSC’s factual conclusions. “A reviewing court should
apply the clearly wrong or manifest error rule prescribed
generally for appellate review.” Mathieu v. New Orleans
Pub. Library, 09-2746, p. 5 (La. 10/19/10), 50 So.3d
1259, 1262 (citation omitted).
• On legal issues, an appellate court in CSC cases applies
a de novo standard of review. “When the civil service
board has committed a reversible legal error, the
reviewing court should make its own de novo review of
the record and render a judgment on the merits, if
possible. A legal error occurs when the lower court
applies incorrect principles of law and such errors are
prejudicial.” Voltolina v. City of Kenner, 20-151, pp. 4-5
(La. App. 5 Cir. 12/2/20), 306 So.3d 640, 644 (internal
citations omitted).
2
• On mixed factual and legal issue[s], the manifest error
standard of review applies. In CSC cases, as in other civil
cases, mixed questions of law and fact are reviewed
under the manifest error standard. Russell, 06-0346, p. 8,
941 So.2d at 640 (observing that “a mixed question of
fact and law should be accorded great deference by
appellate courts under the manifest error standard of
review”) (citation omitted).
• “Then, the court must evaluate the commission’s
imposition of a particular disciplinary action to determine
if it is both based on legal cause and is commensurate
with the infraction; the court should not modify the
commission’s order unless it is arbitrary, capricious, or
characterized by abuse of discretion. ‘Arbitrary or
capricious’ means the absence of a rational basis for the
action taken; ‘abuse of discretion’ generally results from
a conclusion reached capriciously or in an arbitrary
manner.” Mathieu, 09-2746, pp. 5-6, 50 So.3d at 1262-63
(internal citations omitted).
Morales v. Off. of Inspector Gen., 22-0216, pp. 7-8 (La. App. 4 Cir. 10/5/22), 366
So.3d 526, 534-35 (internal footnotes omitted).
DISCUSSION
The Board appeals, asserting numerous assignments of error, but the Board’s
central premise is that the Commission erred by reinstating Ms. Hamilton.2
2 Specifically, the Board asserts the following assignments of error:
1) The Commission erred in granting the appeal and reinstating Appellee, Sadra
Hamilton, to her employment on the grounds that the Appointing Authority failed
to show cause for her termination.
2) The commission erred in failing to find that Hamilton’s violent brandishing of
a pair of scissors to threaten and intimidate a subordinate employee in violation of
the Board’s policies prohibiting workplace violence and dangerous weapons[.]
3) The Commission erred when it found the Board did not establish Sadra
Hamilton threatened a subordinate co-worker with a pair of scissors putting
herself and others in harm[’]s way.
4) The Commission erred when it substituted its judgment for that of the Board’s
Human Resources Director and Department Manager and disregarded their
findings that Hamilton’s violent behavior was a violation of policy warranting
dismissal.
3
The Board’s termination letter informed Ms. Hamilton that:
The SWBNO has determined that you failed to show regard for
maintaining a professional work space that is free from harassment
and/ or aggression and that your willful acts of violence towards
another employee jeopardized her safety, your safety, and that of
others. HR and Employee Relations supports SWBNO’s Workplace
Violence Prevention Policy, which has zero tolerance for violence or
violent behavior of any kind in the workplace.
Disciplinary Hearing
Numerous witnesses testified at the disciplinary hearing. We start with the
testimony of Ms. Hamilton, as it provides relevant background.
Ms. Hamilton testified that she worked for the Board for over a decade and
never received any kind of discipline or unsatisfactory performance evaluations.
At the time of the incident, she supervised five employees. Ms. Hamilton stated
that Ms. Neveaux had previous violations of the cell phone policy, dress code
policy, and attendance policy. Ms. Neveaux also had issues with tardiness and
absenteeism. Attempts to correct Ms. Neveaux were not well-received. As Ms.
Hamilton stated, “Anything I told her, it was a problem.” The day prior to the
incident, October 11, 2023, Ms. Hamilton and two other supervisors met with Ms.
Neveaux to address her ongoing employment issues. Later that day, Ms. Hamilton
began to receive harassing and threatening text messages from an unknown
number, which included such phrases as, “I hope you die, b**h; ugly he; and
bald-headed b***h.” Ms. Hamilton reported the text messages and expressed fear
for her safety, but she was informed the phone number was not traceable. Ms.
Hamilton believed the texts came from Ms. Neveaux based on the language used.
The next day, October 12, 2023, Ms. Neveaux arrived late to work. In order
to avoid her, Ms. Hamilton moved to a desk further away. Ms. Neveaux began to
aggressively approach Ms. Hamilton’s desk. Ms. Hamilton testified that Ms.
4
Neveaux was, “cursing, yelling, screaming all kinds of stuff, and she was trying to
get to me, but [other employees] were holding her.” Ms. Neveaux made it
approximately twenty to twenty-five feet from Ms. Hamilton before being
restrained. Ms. Hamilton testified that she was holding the office phone in one
hand and her cell phone in the other hand, as she was trying to call security. She
said she did not pick up scissors or make a jabbing gesture towards Ms. Neveaux.
Ms. Neveaux was escorted out of the building. Ms. Hamilton remained at work.
Debra Tate, Ms. Hamilton’s former supervisor and later co-supervisor,
provided corroborating testimony. Ms. Tate stated that Ms. Neveaux had
attendance problems, Ms. Neveaux was found asleep at her desk with a blanket
over her head, and she wore slippers in the office. Ms. Tate testified that during
the incident Ms. Hamilton had a silver tip pen in one hand and made jabbing
gestures during the incident. Lastly, Ms. Tate believed that Ms. Hamilton should
not have been terminated.
Reneé Reese, a former co-worker of Ms. Hamilton’s, witnessed the incident
and described Ms. Neveaux as generally combative or aggressive. She testified
that Ms. Neveaux was cussing and yelling at Ms. Hamilton, but she was prevented
from reaching Ms. Hamilton by other employees. She stated that Ms. Hamilton
had her work phone in one hand and her cell phone in her other hand during the
incident. She never witnessed Ms. Hamilton act violently. Ms. Reese admitted on
cross-examination that she might have missed approximately ten seconds of the
incident when she stepped out to notify security.
Ms. Hamilton presented two additional witnesses who were not present for
the incident. One witness testified that she witnessed Ms. Neveaux wearing
slippers in the office and sleeping at her desk. The other witness testified that she
5
was present for a separate incident wherein Ms. Neveaux was aggressive with Ms.
Hamilton when Ms. Hamilton told Ms. Neveaux she could not sleep at her desk.
The Board presented three witnesses. The interim human resources director
testified that Ms. Hamilton violated the workplace violence policy by utilizing
scissors as a weapon to threaten another employee. The misuse of the scissors
from their intended use turned them into a weapon. The other two witnesses were
from the customer service department and were present for the incident. They both
testified that Ms. Hamilton had a work phone in one hand and scissors making a
jabbing gesture in the other hand.
After considering the evidence and testimony, the hearing examiner found:
• . . . I find that Appointing Authority satisfied its burden with
respect to Appellant threatening Ms. Neaveaux with a pen.
• Here, any threat of workplace violence, whether it involved
scissors, a pen, or no instrument at all could be presumed to
impair the efficient operations of SWBNO. Therefore, this
prong of the analysis is presumed to be satisfied.
• . . . I find that termination was incommensurate with the
infraction. The disciplinary letter included SWBNO’s
Progressive Discipline Policy with respect to the original
alleged infractions. However, no testimony was elicited with
respect to the policy. In any event, the disciplinary letter states
that “[t]hreatening or attempting bodily harm to the public, a
supervisor or co-worker; 3-Day Suspension/Termination.” (HE
1).
In light of Appellant’s lack of disciplinary history and
Appointing Authority’s failure to satisfy its burden with . . .
respect to Appellant using scissors as a weapon in the
workplace, it is my recommendation to the Commission that
Appellant’s discipline be reduced from termination to a 3-day
suspension.
Civil Service Commission
After reviewing and analyzing the entire record, the Commission
found:
6
The Commission makes a factual determination that based on
the statements made by Ms. Neveaux to Ms. Hamilton on October 12,
2023, and the temporal proximity to the meeting about Ms. Neveaux’s
performance, that Ms. Neveaux sent the threatening text messages to
Ms. Hamilton on October 11, 2023. The Commission also finds that
Ms. Neveaux’s threatening behavior was motivated by Ms.
Hamilton’s criticism of Ms. Neveux’s [sic] unprofessional behavior
and poor work performance. Ms. Hamilton was understandably afraid
of Ms. Neveaux. Although she tried to avoid contact with Ms.
Neveaux, Ms. Neveaux attempted to physically harm Ms. Hamilton
on October 12, 2023.
The Commission is unable to make a factual determination
about the object in Ms. Hamilton’s hand on October 12, 2023. Two
witnesses testified Ms. Hamilton made stabbing motions with scissors.
(Tr. at 19, 32). One of these witnesses previously had a romantic
relationship with Ms. Hamilton’s husband prior to their divorce,
raising the possibility of bias. (Tr. at 191). Ms. Tate, who blocked Ms.
Neveaux and instructed Ms. Hamilton to stop, testified that Ms.
Hamilton had a pen with a silver tip in her hand. (Tr. at 132-33).
Renee Reese and Ms. Hamilton testified that Ms. Hamilton had her
cell phone in one hand. (Tr. at 91, 190, 199). However, during the
investigation, Ms. Reese only mentioned the desk phone in Ms.
Hamilton’s hand. (Ex. SWBNO-1).
Therefore, the Sewerage & Water Board has not carried its
burden of showing that Ms. Hamilton had scissors in her hand. As a
result, the Sewerage & Water Board has not carried its burden of
showing that Ms. Hamilton brandished a dangerous weapon under its
Professional Conduct Policy or possessed a weapon under its
Workplace Violence Prevention Policy.
Because Ms. Hamilton performed her job duties by observing
Ms. Neveaux’s workplace behavior and recommending the
termination of Ms. Neveaux’s employment, Ms. Hamilton was
subjected to vulgar threats (both off-duty and at work) and attempted
physical harm. Based on the totality of the circumstances, Ms.
Hamilton’s instinctive reaction based on fear for her physical safety
did not rise to the level of threats and intimidation under the
applicable Sewerage & Water Board policies.
One member of the Commission dissented in part, finding that Ms. Hamilton
should have attempted to de-escalate the situation and would have imposed a three-
day suspension.
Appeal
7
We are required to review the factual conclusions of the Commission
utilizing the manifest error standard of review. See Mathieu, 09-2746, p. 5, 50
So.3d at 1262. The witnesses’ testimony regarding whether Ms. Hamilton picked
up a pair of scissors and gestured in a jabbing motion was not definitive. One of
the two witnesses presented by the Board had questionable credibility since she
allegedly had an affair with Ms. Hamilton’s then husband. The witnesses called by
Ms. Hamilton testified that she was either holding two phones or a phone and a
pen. Thus, we find the Commission did not commit manifest error by stating it
could not determine what object Ms. Hamilton was holding. Given that a
determination of whether Ms. Hamilton brandished a dangerous weapon could not
be made, the Commission correctly held that the Board failed to meet the burden of
proof for a violation of the workplace violence prevention policy.
Having reviewed the Commission’s factual conclusions for manifest error,
we must now examine the Commission’s decision to reinstate Ms. Hamilton. We
note that once the Commission found the Board failed to meet the burden of proof,
no legal cause existed for punishment. The Commission also credited Ms.
Hamilton for over a decade of service to the Board without a single disciplinary
action and referenced Ms. Hamilton’s fear of Ms. Neveaux. As the Commission
stated, given the “totality of the circumstances” in this particular case, we find the
Commission’s reinstatement of Ms. Hamilton was not arbitrary, capricious, or an
abuse of discretion, as a rational basis exists for the decision.
DECREE
For the above-mentioned reasons, we find the Commission did not
arbitrarily or capriciously order the reinstatement of Ms. Hamilton and affirm.
AFFIRMED
8
9
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