HKMA Alerts Public to Bank Scam Alerts

HKMA Press Releases

Published March 13th, 2026

Detected March 13th, 2026

Summary

The Hong Kong Monetary Authority (HKMA) has alerted the public to recent scam alerts issued by several banks. These alerts detail fraudulent websites, phishing attempts, and fraudulent mobile applications targeting bank customers. The HKMA reminds the public of security protocols and advises those affected to contact their banks and the police.

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What changed

The Hong Kong Monetary Authority (HKMA) has issued a notice to the public regarding multiple scam alerts reported by various banks, including The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, OCBC Bank (Hong Kong), Bank of China (Hong Kong), and Bank Julius Baer. The scams involve fraudulent websites, internet banking login screens, phishing emails, and fraudulent mobile applications. The HKMA is disseminating this information to raise public awareness of these fraudulent activities.

Regulated entities, particularly banks, should be aware of these reported scams and ensure their customers are adequately informed about common fraudulent tactics. Consumers who believe they have been victims of these scams are advised to contact their respective banks immediately and report the incident to the Hong Kong Police Force. The HKMA also reiterates its advice to the public not to share sensitive information like login passwords or One-Time Passwords via unsolicited communications.

What to do next

Banks should review and reinforce their customer communication strategies regarding fraud prevention.
Consumers should exercise extreme caution with unsolicited communications and verify website/app authenticity before providing sensitive information.

Source document (simplified)

Scam alert related to banks

Press Releases

13 Mar 2026

Scam alert related to banks

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.

| Bank | Type of Scam |
| --- | --- |
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
| OCBC Bank (Hong Kong) Limited | Fraudulent websites and internet banking login screens |
| Bank of China (Hong Kong) Limited | Fraudulent mobile application (App) |
| Bank Julius Baer & Co. Ltd. | Fraudulent website |

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Hong Kong Monetary Authority
13 March 2026

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