HKMA Scam Alert: Fraudulent Bank Websites and Scams
Summary
The Hong Kong Monetary Authority (HKMA) issued a scam alert on March 10, 2026, to warn the public about fraudulent websites and scams reported by several banks. The alert provides guidance on identifying and reporting such incidents.
What changed
The Hong Kong Monetary Authority (HKMA) has issued a scam alert to inform the public and financial institutions about fraudulent websites, internet banking login screens, phishing emails, and other scams that have been reported by several banks, including The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, Chiyu Banking Corporation, and The Hongkong and Shanghai Banking Corporation. The alert highlights that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information via these channels.
Members of the public who may have fallen victim to these scams are advised to contact their relevant bank immediately and report the matter to the Hong Kong Police Force. This notice serves as a public awareness campaign and does not impose new regulatory requirements but reinforces existing security advice for consumers and banks.
What to do next
- Review bank's reported fraudulent websites and scams.
- Advise customers to be vigilant against phishing attempts and fraudulent websites.
- Report any suspected fraudulent activity to the relevant bank and the Hong Kong Police Force.
Source document (simplified)
Scam alert related to banks
Press Releases
10 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
| --- | --- |
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
| Chiyu Banking Corporation Limited | Fraudulent websites and internet banking login screens |
| The Hongkong and Shanghai Banking Corporation Limited | Fraudulent website and internet banking login screen |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
10 March 2026
Latest Press Releases
- 12 Mar 2026 Scam alert related to banks
- 12 Mar 2026 Hong Kong Green Week returns in September
- 11 Mar 2026 Scam alert related to banks
- 10 Mar 2026 Scam alert related to banks
- 10 Mar 2026 Exchange Fund Bills Tender Results
View All View All Last revision date : 10 March 2026 Share
Related changes
Source
Classification
Who this affects
Taxonomy
Browse Categories
Get Financial Regulation alerts
Weekly digest. AI-summarized, no noise.
Free. Unsubscribe anytime.
Get alerts for this source
We'll email you when HKMA Press Releases publishes new changes.