Sam Ray v. Legacy Sweetwater - Water Utility Complaint
Summary
The Utah Public Service Commission processed a formal water service complaint (Docket No. 25-2280-04) filed by Sam Ray against Legacy Sweetwater, Inc. The utility filed an Answer and Motion to Dismiss, and the Division of Public Utilities submitted comments. The PSC issued an Order Dismissing the Complaint on February 13, 2026, and denied the Complainant's Request for Review on April 1, 2026.
What changed
The Utah PSC docket documents a formal water service complaint initiated by Sam Ray against Legacy Sweetwater, Inc., with a docket number 25-2280-04. The proceeding includes filings from the Division of Public Utilities, the utility company's Answer and Motion to Dismiss, and the complainant's responses including a criminal complaint against the utility. The PSC ultimately dismissed the complaint (February 13, 2026) and denied the subsequent Request for Review (April 1, 2026).
For water utilities and consumers in Utah, this docket illustrates the PSC's complaint resolution process. Legacy Sweetwater successfully obtained dismissal of the customer complaint. No compliance deadlines or required actions are specified as this proceeding has concluded with final orders.
Source document (simplified)
Docket No: 25-2280-04
Water Docket Year: 2025
Formal Complaint of Sam Ray against Legacy Sweetwater, Inc.
For questions regarding documents not linked call 801-530-6716
| Date | Description |
| --- | --- |
| April 2, 2026 | Correspondence from Complainant |
| April 1, 2026 | Order Denying Request for Review |
| March 2, 2026 | Complainant’s Request for Review |
| February 13, 2026 | Order Dismissing Complaint |
| October 15, 2025 | Cover Letter
Complainant’s Response to Motion to Dismiss
Attachment 1 – Legacy Sweetwater, Inc.’s Answer and Motion to Dismiss
Attachment 2 – Invoice No. #INV852948, 5/19/2025
Attachment 3 – Legacy Sweetwater Criminal Complaint
Attachment 4 – Legacy Sweetwater Evidence Nos. 1 through 13 |
| October 14, 2025 | Legacy Sweetwater, Inc.’s Answer and Motion to Dismiss |
| October 14, 2025 | Correspondence from Complainant |
| October 10, 2025 | Comments from the Division of Public Utilities |
| September 12, 2025 | Notice of Filing and Comment Period |
| September 11, 2025 | Action Request, Due: October 10, 2025 |
| September 11, 2025 | Formal Complaint
Redacted Exhibit 1 – Informal Complaint
Exhibit 1 – Informal Complaint [CONFIDENTIAL]
Exhibit 2 – Legacy Sweetwater Payment
Exhibit 3 – Legacy Sweetwater Criminal Complaint
Exhibit 4 – Legacy Sweetwater Evidence Nos. 1 through 12 |
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