PURA Approves Low-Income Electric Discount Rate

CT PURA Press Releases

Published October 19th, 2022

Detected February 27th, 2026

Summary

The Connecticut Public Utilities Regulatory Authority (PURA) has approved a final decision establishing a low-income discount rate for qualifying residential electric customers. This decision, made in Docket No. 17-12-03RE11, aims to provide financial relief to eligible households.

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What changed

The Connecticut Public Utilities Regulatory Authority (PURA) has issued a final decision in Docket No. 17-12-03RE11, establishing a new low-income discount rate for qualifying residential electric customers. This action is a significant step towards ensuring energy affordability for vulnerable populations within the state.

Regulated electric utilities in Connecticut must now implement procedures to identify and apply this discount rate to eligible customers. Compliance officers should review the specific eligibility criteria and application process outlined in the decision to ensure adherence and to assist customers in accessing this benefit. Further details on implementation timelines and customer outreach may be available through PURA or the relevant utility companies.

What to do next

Review PURA's Final Decision in Docket No. 17-12-03RE11 for specific eligibility criteria and implementation details.
Ensure utility systems are updated to identify and apply the low-income discount rate to qualifying residential customers.
Develop customer communication materials regarding the new discount rate and eligibility requirements.

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Department of Energy and Environmental Protection Public Utilities Regulatory Authority

2022

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