ICO Decision: Croydon Council Failed EIR Request
Summary
The UK's Information Commissioner's Office (ICO) has upheld a decision against the London Borough of Croydon for failing to respond to an Environmental Information Regulations (EIR) request within the statutory 20-day period. The ICO has ordered Croydon Council to respond to the complainant within 30 calendar days.
What changed
The Information Commissioner's Office (ICO) has issued a decision notice upholding a finding that the London Borough of Croydon failed to comply with the Environmental Information Regulations (EIR) by not responding to a request within the stipulated 20 working days. The decision, dated 18 February 2026, specifically cites EIR 5(2) as being upheld, indicating a failure in the public authority's duty to respond.
The ICO requires the London Borough of Croydon to provide the complainant with a full response to their request within 30 calendar days from the date of this notice. Failure to comply with this order could result in further enforcement action by the ICO. This case serves as a reminder to public authorities of their obligations under the EIR and the consequences of non-compliance.
What to do next
- Respond to the complainant's EIR request within 30 calendar days.
Source document (simplified)
London Borough of Croydon
- Date 18 February 2026
- Sector Local government
- Decision(s) EIR 5(2): Upheld The public authority has failed to respond to this request within 20 working days, as specified in the EIR. The Commissioner requires it to provide the complainant with a response to this request within 30 calendar days in accordance with its obligations under the EIR.
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