ICO Upholds Lambeth Council's Refusal on Information Request
Summary
The ICO has upheld Lambeth Council's refusal of one information request under the Environmental Information Regulations (EIR) 11(2) and 5(2). However, the Council breached EIR 5(2) by failing to respond within 20 working days and EIR 11(2) by not completing an internal review.
What changed
The Information Commissioner's Office (ICO) has issued a decision notice regarding a request made to Lambeth Council concerning information about the remediation of Brockwell Park. The ICO found that the Council was entitled to refuse the request under regulation 12(4)(b) of the EIR, which pertains to manifestly unreasonable requests. However, the ICO also determined that the Council breached regulation 5(2) by failing to provide a response within the statutory 20-working-day period and regulation 11(2) by not conducting an internal review as required.
This decision highlights the importance of adhering to procedural timelines in information requests, even when the substantive information may be legitimately withheld. While the Council's refusal on substantive grounds was upheld, the procedural breaches indicate a need for improved internal processes within local government bodies to ensure timely responses and reviews. Regulated entities, particularly public authorities, should review their information request handling procedures to avoid similar breaches.
What to do next
- Review internal procedures for handling information requests to ensure compliance with statutory response and internal review timelines.
- Ensure all information requests are acknowledged and responded to within the 20-working-day period stipulated by EIR 5(2).
Source document (simplified)
London Borough of Lambeth
- Date 30 January 2026
- Sector Local government
- Decision(s) EIR 11(2): Upheld, EIR 12(4)(b): Not upheld, EIR 5(2): Upheld The complainant submitted a request to the London Borough of Lambeth (the Council) seeking information about the remediation of Brockwell Park following events that had taken place. The Council refused the request on the basis of regulation 12(4)(b) (manifestly unreasonable). The Commissioner’s decision is that Council is entitled to rely on 12(4)(b) to refuse to comply with the request. However, the Commissioner has concluded that the Council breached regulation 5(2) by failing to respond to the request within 20 working days and breached regulation 11(2) by failing to complete an internal review.
Related changes
Source
Classification
Who this affects
Taxonomy
Browse Categories
Get Data Protection alerts
Weekly digest. AI-summarized, no noise.
Free. Unsubscribe anytime.
Get alerts for this source
We'll email you when ICO Decision Notices publishes new changes.