ADITO

Abstract

Downloadable computer software for use in customer relationship management (CRM); downloadable computer software for marketing automation, sales management, customer service management and support, social media integration, and business process automation; downloadable software for use in contact management, supplier relationship management (SRM), and project management; downloadable software platforms for the creation, customization, and operation of business applications in the fields of sales, marketing, and customer service; downloadable low-code software development platforms for use in creating customized business process applications without extensive coding knowledge; downloadable collaboration software for real-time collaborative editing, team communication, and workflow coordination; downloadable software development tools for creating mobile internet applications, websites, and client interfaces in the field of business operations; downloadable cloud computing software for managing and hosting customer relationship and enterprise resource systems; downloadable application software for accessing cloud-based CRM and business analytics services; downloadable computer operating system software for enterprise devices; downloadable software for document management and database administration; all the aforesaid goods also provided as cloud-based services; computers and computer hardware.; Business management consulting; business organization consultancy; assistance in the management of business activities, in particular sales, marketing, and service processes; computerized file management; systemization of information into computer databases; consulting services in the field of customer relationship management (CRM); business consulting for the optimization of customer interaction and sales processes; business process automation services; providing marketing automation consulting services; computerized promotion of business opportunities through digital platforms.; Providing user access to global computer networks; providing multiple-user access to a global computer information network; transmission of electronic mail; providing access to cloud-based platforms for customer relationship management (CRM), marketing automation, and sales management; providing online access to non-downloadable software for customer and supplier management.; Software as a service (SaaS) featuring software for use in customer relationship management (CRM), marketing automation, sales management, customer service management and support, supplier relationship management (SRM), and business process automation, in particular within the business areas of lead management, opportunity management, customer communication, campaign planning, field service coordination, and partner management; cloud computing featuring software for use in managing customer relationships, sales workflows, service operations, and related business processes; cloud hosting provider services; electronic data storage services; design and development of computer software, mobile applications, and low-code platforms tailored for sales, marketing, and service process optimization; customization of computer software for customer-specific requirements; consultancy in the field of information technology (IT) and customer experience management; IT project management services; providing temporary use of non-downloadable software development tools for creating mobile internet applications, websites, and client interfaces; hosting of web-based platforms for managing business applications; technical consultancy services in the field of CRM and xRM systems.; Licensing of computer software; licensing of intellectual property; granting of licenses to others for the use of industrial property rights and copyright; online social networking services for business contacts.