System and method for collecting, organizing, and curating customer engagements across multiple domains to provide contextual nurturing and alignment of customer journeys to business objectives

Abstract

A system and method for collecting, organizing, and curating customer engagements across multiple interactions and touch points. The disclosed method allows for a discovery of purposes, an accretion of micro-journeys for a plurality of customers and a contextual nurturing of those customers on respective journeys towards their next milestones using numerical, graphical, statistical, and heuristics-based methods and proposed memory layouts of the same. Real-time staging and processing of inbound factual data and inferential dimensions into a multipartite multidimensional space of the factual and inferential dimensions to enable the mapping of customer interactions with a brand and the digital encoding thereof.

CPC Classifications