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Systems and methods for intent prediction and usage

Grant US12586572B2 Kind: B2 Mar 24, 2026

Assignee

JPMORGAN CHASE BANK, N.A.

Inventors

Sai Chaitanya Darla, Owen Churchill, Vlad Tyshkevich, Oluwaseye Adekanye, Jose Burgos, Siva Tanuku, Rudolph L. Mappus, IV

Abstract

In some aspects, the techniques described herein relate to a method including: tokenizing a text string into utterance tokens; vectorizing the utterance tokens; providing the utterance tokens to a machine learning model as input to the machine learning model; receiving, as output from the machine learning model, a predicted intent; formatting a query of a content repository, wherein the query includes the predicted intent; receiving, based on the query, an artifact from the content repository; and displaying the artifact via an interface.

CPC Classifications

G10L 15/1815 G10L 15/063 G10L 15/22 G10L 15/16 G06N 3/09 G06N 3/0464

Filing Date

2023-05-16

Application No.

18318094

Claims

8