Systems and methods for intent prediction and usage
Grant
US12586572B2
Kind: B2
Mar 24, 2026
Assignee
JPMORGAN CHASE BANK, N.A.
Inventors
Sai Chaitanya Darla, Owen Churchill, Vlad Tyshkevich, Oluwaseye Adekanye, Jose Burgos, Siva Tanuku, Rudolph L. Mappus, IV
Abstract
In some aspects, the techniques described herein relate to a method including: tokenizing a text string into utterance tokens; vectorizing the utterance tokens; providing the utterance tokens to a machine learning model as input to the machine learning model; receiving, as output from the machine learning model, a predicted intent; formatting a query of a content repository, wherein the query includes the predicted intent; receiving, based on the query, an artifact from the content repository; and displaying the artifact via an interface.
CPC Classifications
G10L 15/1815
G10L 15/063
G10L 15/22
G10L 15/16
G06N 3/09
G06N 3/0464
Filing Date
2023-05-16
Application No.
18318094
Claims
8