Visual representation generation for bias correction
Assignee
Capital One Services, LLC
Inventors
Vyjayanthi Vadrevu, Lin Ni Lisa Cheng, Xiaoguang Zhu
Abstract
In some implementations, a device may determine an interaction profile for a provider that is to engage with a user in a communication session. The interaction profile may be based on interaction data relating to interpersonal interactions involving the provider during one or more previous communication sessions. The interaction profile may indicate a bias of the provider in connection with one or more categories of users. The device may generate, based on the interaction profile, a visual representation that depicts at least a face of a person for presentation to the provider during the communication session. One or more characteristics associated with the one or more categories of users may be absent from the face of the person. The device may cause presentation of the visual representation to the provider during the communication session.
CPC Classifications
Filing Date
2024-01-22
Application No.
18418894
Claims
20