Customized personality agent system evolving according to user satisfaction

Abstract

There is provided a customized personality agent system evolving according to a satisfaction of a user. An interactive service providing method according to an embodiment provides an interactive AI service to a user by using an agent that is selected from a plurality of agents based on a state of personality of the user, and evaluates a satisfaction of the user and trains the agent that provides the interactive service. Accordingly, by searching an agent that has an optimal personality suited to a state of personality of a user and providing an interactive AI service, service quality may be enhanced. Also, by rewarding and training an agent that provides a service based on a satisfaction of a user who receives the service, the personality of the agent may evolve to be well suited to a personality of the user.

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