CYBERSECURITY OPERATIONS CENTER LOAD BALANCING

Abstract

Disclosed techniques include cybersecurity operations center load balancing. A cybersecurity security operations center (SOC) caseload history is accessed. Triage results from the SOC caseload history are analyzed on a computer platform to produce an analyst threat response profile. The analyst threat response profile is augmented with threat response resolution metrics. The threat response resolution metrics are updated with a subjective rating. The subjective rating is supplied by management, peers, or machine learning. Notification of a new cybersecurity threat is received across a cybersecurity network by the SOC. The new cybersecurity threat is assigned to a specific analyst, based on the augmented analyst threat response profile. The assigning is further based on weighting of threat severity, threat complexity, and analyst availability. An existing SOC caseload is reassigned to increase availability of the specific analyst.

CPC Classifications