ENABLING ORDERING THROUGH A CLIENT APPLICATION THROUGH TEXT MESSAGES WHEN A CLIENT DEVICE LACKS A DATA CONNECTION TO A NETWORK

Abstract

An online concierge system provides a client application executed on a client device for customers to generate orders for fulfillment by the online concierge system. If the client device is unable to establish a data connection to a network, the client application locally caches data on the client device for one or more retailers that includes items that have been previously purchased by the customer or that are popular among customers.  The customer generates an order through the client application for a retailer based on the locally cached items for the retailer. The online concierge system application generates an encrypted text message based on the order that is transmitted to the online concierge system via short message service (SMS). The online concierge system may also return messages via SMS, which may be presented by the client application.

CPC Classifications