SURVEILLANCE APPARATUS AND SYSTEM FOR CHECKOUT LINE MANAGEMENT

Abstract

According to one embodiment, a surveillance apparatus has a processor, a communication interface, a storage unit, and an output interface connected to an output unit in a checkout waiting area. The processor identifies whether customers are waiting in different lines in the checkout waiting area based on an image of the checkout waiting area, then identifies whether any of a plurality of checkout terminals in a checkout area are available. When a checkout terminal is identified as available, the processor selects one of the different lines when a settlement type available at the checkout terminal corresponds to at least one of the lines at which a customer is waiting. Guidance information is then output to indicate that a customer in the selected line should proceed to the available checkout terminal.

CPC Classifications