MIGRATING COMMUNICATION SERVICES TO CLOUD-BASED COMMUNICATION SYSTEMS

Abstract

Method, system and computer program product, the method includes obtaining data related to an existing communication system and determining a multiplicity of tasks to be executed for migrating the on premise communication system to a cloud-based communication system, where each task from the multiplicity of tasks is associated with a type, a configuration, and an owner. Information of a multiplicity of user attempts to change the configuration during or following execution of some of the multiplicity of tasks of a particular type is collected, and subject to the multiplicity of user attempts exceeding a predetermined amount, an owner of a task associated with the configuration is notified, and subject to approval by the owner, further tasks of the particular type yet to be executed are modified to conform to the configuration.

CPC Classifications