METHOD AND APPARATUS FOR AUTOMATED QUALITY MANAGEMENT OF COMMUNICATION RECORDS
Publication
EP4113406A1
Kind: A1
Mar 18, 2026
Applicants
Talkdesk, Inc.
Inventors
Krucek, Kathy, Placido, Filipe, Eufrasio, Nuno, Palma, Rui, Salgado, Joao, Rigby, Ben, Andrade, Pedro, Fama, Jason
IPC Classifications
G06Q 10/06 20230101AFI20221118BHEP
G06N 20/00 20190101ALI20221118BHEP
Designated States
AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR